Terms & Conditions

Terms & Conditions

1. Vehicle & Driver

The vehicle provided for the journey may vary depending on availability and operational requirements. The driver will be responsible for safe and responsible driving. Passengers are expected to follow reasonable safety instructions provided by the driver during the journey.

2. Booking & Confirmation

All bookings are subject to vehicle and service availability. A booking will be considered confirmed only after confirmation from Shri Shyam Baba Tour & Travels. Availability is not guaranteed until the booking has been officially confirmed.

3. Payment

The applicable fare must be paid as agreed at the time of booking. Any additional charges arising from extra usage, additional distance, waiting time, tolls, parking, permits, or other applicable expenses may be charged separately.

4. Cancellation & Refund Policy

Cancellation charges may apply depending on the time of cancellation and the booking terms applicable to the service. Customers are advised to confirm the cancellation and refund terms at the time of booking. Any eligible refund will be processed according to the applicable cancellation policy.

5. Additional Charges

Charges such as toll tax, parking fees, state permits, entry fees, driver allowance, extra kilometres, additional hours, or other applicable government or service charges may be payable separately unless specifically included in the booking fare.

6. Pickup & Drop

Customers are requested to provide accurate pickup and drop-off details at the time of booking. Any change in the pickup/drop location after confirmation may result in additional charges or changes in the applicable fare.

7. Travel Delays

Shri Shyam Baba Tour & Travels shall not be responsible for delays caused by traffic, road conditions, weather, vehicle restrictions, government regulations, natural events, or other circumstances beyond reasonable control.

8. Passenger Responsibility

Passengers are responsible for their personal belongings during the journey. Shri Shyam Baba Tour & Travels shall not be responsible for loss, theft, or damage to personal belongings left inside the vehicle.

9. Vehicle Usage

The vehicle must be used only for the purpose and route agreed at the time of booking. Any unauthorized use, excessive passenger capacity, or activities that may damage the vehicle may result in additional charges or cancellation of the service.

10. Changes to Booking

Any request to change the date, time, vehicle, route, pickup point, or other booking details will be subject to availability and may result in additional charges.

11. Service Availability

In case the originally booked vehicle becomes unavailable due to unforeseen circumstances, Shri Shyam Baba Tour & Travels may provide an alternative vehicle or suitable arrangement, subject to availability.

12. Agreement

By making a booking with Shri Shyam Baba Tour & Travels, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions and the applicable booking terms communicated at the time of confirmation.

Shri Shyam Baba Tour & Travels reserves the right to update these Terms & Conditions when required.